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    • Home
    • Our Catio
    • About
      • About Us
      • FAQs
      • Happy Customers
    • Other Cat Stuff
      • pet insurance
      • Favorites
      • Ferals & Low Cost Vets
    • Contact Us
  • Home
  • Our Catio
  • About
    • About Us
    • FAQs
    • Happy Customers
  • Other Cat Stuff
    • pet insurance
    • Favorites
    • Ferals & Low Cost Vets
  • Contact Us

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

HOW IS CAT SASS DIFFERENT FROM ONLINE AND DIY CATIOS?

We build catios that last and that are a compliment to your home, using legit building practices and materials.  They are safe, sturdy, stylish, and sanitary.  If you are looking for an inexpensive and disposable online or DIY option, a Cat Sass Catio isn't for you. We are not glorified chicken coops or animal pens and we're proud of that. I will only build at the high standards for you and your cats, that I did for myself and my own.

WHAT AREAS DO YOU SERVICE?

We service all of Wisconsin and are based in Omro, WI (Winnebago County). 

WILL THE CATIO HOLD UP IN RAIN AND SNOW?

You know it.  The only good Wisconsin Catio is a Catio that holds up in Wisconsin. From the roof down to the floor, our Catios are built specifically for the state we call home.  

CAN MY CAT(s) LIVE IN THE CATIO?

Absolutely not.  Catios are enrichment spaces, not living spaces.  If you are looking for an alternative spot to house your cat(s), we are not the company for you.  

HOW LONG IS THE PROCESS?

Expect 3-4 weeks from the day you order your catio to the day of delivery and installation.

IS CAT SASS CATIOS LLC INSURED?

Yes!  We are a registered LLC and fully insured in Wisconsin. We use a legally binding contract written by our attorney that we specifically asked protects you as much as it does Cat Sass. I wanted a contract that I would  feel comfortable signing if I was purchasing a Catio.

IS THERE A WARRANTY?

Yes. We have a one year warranty on structural materials and workmanship.  We do not cover normal wear and tear, natural disasters, improper use, accidental damage, or accessories.  

WHAT IS THE PAYMENT PROCESS?

50% down when you sign your contract, the remaining 50% is due on the day prior to delivery and installation.

HOW MUCH DOES A CUSTOM CATIO COST?

See the CATIO COST page under OUR CATIOS at the top of the website. We can say that if you look up the cost of a "custom built catio," we are far less than what's out there in other states. And, we have a product much more suited to Wisconsin, looks better, and is also designed & built with cat guardians and the aesthetic of their yard in mind.   

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