FREQUENTLY ASKED QUESTIONS

We build structures that last and that are a compliment to your home's space and yard, using legit building practices and materials.  They are safe, sturdy, stylish, and sanitary.  If you are looking for an inexpensive and disposable online or DIY option, a Cat Sass Catio isn't for you.  We are not glorified chicken coops or animal pens and we're proud of that. I will only build at the high standards for you and your cats that I did for myself and my own.

Yes!  We are a registered LLC and fully insured in Wisconsin.  We use a legally binding contract written by our attorney that we specifically asked to protect you as much as it does Cat Sass. I wanted a contract that I would  feel comfortable signing if I was purchasing a Catio.

We service all of Wisconsin and are based in Omro, WI (Winnebago County). Further distances may add a little time to your build and we may charge a small travel fee, but we're fair about it. Much of the process can be done over phone, text, email, or video chat.  We do invite everyone to drive to our shop and meet us.  It's always worth it to make the trip to us as your Catio is a long-term asset and it's fun to go over everything together in person.  If you want us to bring the FURRARI to you, we do charge a fee depending on distance but that fee is applied to your Catio price if you make a purchase.

Yes.  We have a one year warranty on structural materials and workmanship.  We do not cover normal wear and tear, natural disasters, improper use, accidental damage, or accessories.  

Absolutely not.  Catios are enrichment spaces, not living spaces.  If you are looking for an alternative spot to house your cat(s), we are not the company for you.  

Please do!  Reason #1 Cat Sass Catios came into existence was to give owners a Catio they could also spend time in and enjoy with their cats.  We design our Catios and chose materials specifically for cats as the #1 focus and people a close 2nd.  If you'd also like your dog to have access to the space, we have ways we can make your Catio dog-friendly and accessible as well!

The sky is pretty much the limit as long as it fits within our safety and design parameters.  If you have something special in mind, let us know!

You know it.  Reason #2 we're here is because the only good Wisconsin Catio is a Catio that holds up in WIsconsin.  From the roof to the floor, our Catios are built specifically for the state we call home.

Plan on about 4-8 weeks from beginning to end.  This timeframe includes contacting your municipality if need be, planning, building, and installation.  Certain cities and towns that require permits may add a little time if they take a bit to approve things. Smaller projects can take even less time.

We will.  If a permit is required, we can assist in filling out the paperwork.  As the homeowner, you are responsible for the filing, obtaining, and any fees associated with it. 

50% down when you sign your contract, the remaining 50% is due the day of installation. 

See the CATIO COST page under OUR CATIOS at the top of the website.  Cost is dependent on many factors such as size and model.  We can say that if you look up the cost of a "custom built catio," we are far less than what's out there in other states. And, we have a product much more suited to Wisconsin, looks better, and is also designed & built with cat guardians and the aesthetic of their yard in mind.